Ralph Tiedeman
Past Awards
2000
Franz Edelman Award:
Winner(s)
Winning material:
Improving Performance and Flexibility at Jeppesen: The World's Leading Aviation-Information Company
Citation:
Jeppesen Sanderson is the world leader in aviation information, maintaining, manufacturing, and distributing flight manuals for over 300,000 pilots worldwide. This award is given to Jeppesen Sanderson for the suite of optimization-based decision support tools that they developed and implemented. Benefits include reduced late orders from 35% to 0%, increased customer satisfaction, and reduced production costs by 10%. More importantly, the OR/MS models reversed a deteriorating production situation and allowed the company to strengthen its competitive position and increase operating profits by 24%.