News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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An audio journey of how data and analytics save lives, save money and solve problems.

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Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

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New Research Finds Utilizing Telemedicine in the ER can Reduce Wait Times and Patient Length of Stay

New Research Finds Utilizing Telemedicine in the ER can Reduce Wait Times and Patient Length of Stay

News Release, October 16, 2020

CATONSVILLE, MD, October 16, 2020 – Telemedicine has become more common given the current global pandemic. COVID-19 has limited doctor’s office and hospital visits to ensure safety for everyone. But rather than diminish the quality of care, new research in the INFORMS journal Information Systems Research finds that increasing wider use of telemedicine in the emergency room (ER) can yield positive results for patients and providers alike. 

COVID Forces Rewrite of Academic Textbooks on Supply Chains and Logistics

COVID Forces Rewrite of Academic Textbooks on Supply Chains and Logistics

Financial Times, October 8, 2020

When Marshall Fisher recently reviewed the outline of his planned lecture series on global supply chain management at Wharton Business School which begins this month, he realised it required some extensive reworking. “I swallowed hard, decided to throw away the course and start again,” says Mr Fisher, professor of operations, information and decisions. He has since updated almost half his 13 scheduled classes with fresh examples linked to coronavirus. “I thought I just can’t teach the same course again. Every time you open the newspaper you see Covid and supply chains.”

Delivering Financial ethics in the Age of AI

Delivering Financial ethics in the Age of AI

Digital Bulletin, October 14, 2020

The AI gold rush has been underway in the financial services industry for the past few years. According to the UK Financial Conduct Authority and the Bank of England, two-thirds of Britain’s financial services firms use some form of machine learning. Just over half have an R&D strategy to add even more to their AI capabilities. That strategy needs a well-developed ethical component.

Asthma Interventions Keep Kids Out of the Hospital

Asthma Interventions Keep Kids Out of the Hospital

Futurity, October 13, 2020

“This work shows that you can improve the quality of life for children with asthma and you can reduce government spending by implementing these proactive interventions,” says lead author Julie Swann, department head and professor in the industrial and systems engineering department at North Carolina State University.

The COVID-19 Vaccine Supply Chain, Explained

The COVID-19 Vaccine Supply Chain, Explained

Brink, October 12, 2020

BRINK spoke to Julie Swann, a senior advisor to the CDC on the last national vaccine distribution in 2009 for the H1N1 flu vaccine. She is a professor at North Carolina State University and co-founder of the Center for Health and Humanitarian Systems at Georgia Tech.

Subject Matter Experts in

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