News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Utilizing Telemedicine in the ER Can Reduce Wait Times and Patient Length of Stay

Utilizing Telemedicine in the ER Can Reduce Wait Times and Patient Length of Stay

Health Medicine Network, October 16, 2020

Telemedicine has become more common given the current global pandemic. COVID-19 has limited doctor’s office and hospital visits to ensure safety for everyone. But rather than diminish the quality of care, new research in the INFORMS journal Information Systems Research finds that increasing wider use of telemedicine in the emergency room (ER) can yield positive results for patients and providers alike.

Research Explains Study Results Showing Mail-In Voting is Secure

Research Explains Study Results Showing Mail-In Voting is Secure

Wavy.com, October 19, 2020

It is imperative to make sure your vote counts. The safety of mail-in voting has come into question over the last couple of months, so WAVY.com spoke with Dr. Natalie Scala of Towson University. She’s part of a research project focusing on election security, including mail-based voting. Dr. Scala says the first part of election security involves poll workers and polling places.

Save it or Spend it? Advertising Decisions Amid Consumer Word-of-Mouth

Save it or Spend it? Advertising Decisions Amid Consumer Word-of-Mouth

News Release, October 19, 2020

CATONSVILLE, MD, October 19, 2020 – Most people have seen or heard from a friend, neighbor or family member about a product or service they’ve used and how their experience was. It’s called observational learning or word-of-mouth. These communications don’t provide an unbiased assessment of true quality. Given this, businesses are faced with the difficult decision of determining when and how to spend their ad dollars. New research in the INFORMS journal Marketing Science finds when consumers learn about products/services from other consumers, a business may actually want to spend more money to credibly signal its quality. 

Georgia Faces Enormous Challenges to Distribute a COVID-19 Vaccine

Georgia Faces Enormous Challenges to Distribute a COVID-19 Vaccine

AJC, October 15, 2020

While the fast-track development of a COVID-19 vaccine may seem like an enormous task, an even more daunting challenge may be getting approved vaccines into the arms of millions of people in Georgia and around the globe. States have had to race to create their distribution plans by Friday, the deadline set by the federal government. Georgia will meet the deadline, according to a spokesperson for state Insurance Commissioner John King, who is also leading the state’s COVID-19 vaccine distribution task force.

Africa: Coronavirus Vaccine - What We Know So Far - a Comprehensive Guide By Academic Experts

Africa: Coronavirus Vaccine - What We Know So Far - a Comprehensive Guide By Academic Experts

All Africa, October 15, 2020

Since the early days of the pandemic, attention has focused on producing a vaccine for COVID-19. With one, it's hoped it will be able to suppress the virus without relying purely on economically challenging control measures. Without one, the world will probably have to live with COVID-19 as an endemic disease. It's unlikely the coronavirus will naturally burn itself out.

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