Progress Toward the Intelligent Enterprise
If achieving the intelligent enterprise were easy, everyone would have done it by now. The road to creating, or re-creating, a business optimized by AI to take advantage of machine-assisted decision-making at all levels of the organization is a long one. Two key questions are, how far along are we on the path toward achieving this vision of future productivity, and are there ways organizations can improve their odds of success? Companies are now directing billions of dollars globally each year toward AI development, yet more often than not, they’re frustrated by the lack of progress. In fact, only 1 in 10 managers who responded to a recent global survey conducted by MIT SMR and BCG could point to tangible returns. With AI investment expected to more than double to $110 billion by 2024, it’s not surprising that some leaders are asking whether that money would be better spent elsewhere in their organizations.