Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
Many Are Asking if Their Employers Can Force Them to Get a COVID-19 Vaccine

Many Are Asking if Their Employers Can Force Them to Get a COVID-19 Vaccine

KNX 10.70 News Radio, December 4, 2020

With two vaccines expected to receive federal approval in the U.S. within a matter of weeks, hopes for beating the coronavirus are looking up. Yet for millions of workers and businesses, the emerging treatments also raise a host of questions, not the least of which is this: Can your employer require that you get vaccinated? For now, vaccination plans are focused on prioritizing who will receive the first doses, beginning with those who are most vulnerable as well as most exposed to the disease. But employers will soon have to consider how to communicate with their workforces about the vaccine and decide whether to require staffers to get vaccinated as part of their duty to keep their workers, clients and communities safe.

Emergency Department Telemedicine Aids Patient Satisfaction

Emergency Department Telemedicine Aids Patient Satisfaction

mHealth Intelligence, November 30, 2020

Adoption of telemedicine in emergency departments leads to better quality of care and patient satisfaction, according to a new study published in the INFORMS Journal Information Systems Research. Emergency room telemedicine adoption shortened average length of stay and wait time significantly based on New York emergency room data from 2010 to 2014. This is a crucial finding as emergency departments face overcrowding and critical shortages of emergency care physicians, particularly as COVID-19 stresses hospital capacity across the country.

Better Customer Care on Social Media Leads to Nearly 20% Increase in Customer Satisfaction

Better Customer Care on Social Media Leads to Nearly 20% Increase in Customer Satisfaction

My Vet Candy, November 23, 2020

Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company's social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction.

'Fairmandering' Draws Fair Districts Using Data Science

'Fairmandering' Draws Fair Districts Using Data Science

Cornell Chronicle, November 24, 2020

It’s almost impossible for humans to draw unbiased maps, even when they’re trying. A new mathematical method developed by Cornell researchers can inject fairness into the fraught process of political redistricting – and proves that it takes more than good intent to create a fair and representative district. The two-step method, described in the paper, “Fairmandering: A Column Generation Heuristic for Fairness Optimized Political Districting,” first creates billions of potential electoral maps for each state, and then algorithmically identifies a range of possibilities meeting the desired criteria for fairness.

JDD Series: JD’s End-To-End Replenishment System Endorsed By Top Industry Journ…

JDD Series: JD’s End-To-End Replenishment System Endorsed By Top Industry Journ…

Public, November 26, 2020

During JD's fourth annual tech summit JD Discovery (JDD) held on November 25th in Beijing, JD has shared plans to build a digital and intelligent supply chain. JD-Y, JD's supply chain R&D unit (focused on supply chain innovation) shared a relevant breakthrough and application regarding its self-built industry-leading end-to-end replenishment model (E2E model).

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Artificial Intelligence

AI Hallucinations? Two Brains Are Better Than One

AI Hallucinations? Two Brains Are Better Than One

Computer World, December 28, 2024

A number of startups and cloud service providers are starting to offer tools for monitoring, evaluating, and correcting problems with generative AI in the hope of eliminating errors, hallucinations, and other systemic problems associated with this technology.

Will AI Reboot Supply Chains?

Will AI Reboot Supply Chains?

Global Finance Magazine, December 9, 2024

Catastrophic weather events, wars in Ukraine and the Middle East, trade conflicts, global pandemics—the forces disrupting supply chains are multiplying at a rate few could have anticipated.

Healthcare

Supply Chain

Why Santa Claus Does Best When he Overestimates Demand

Why Santa Claus Does Best When he Overestimates Demand

Parcel Magazine, December 18, 2024

During the holiday season, a late delivery can sometimes feel like the end of the world. You’ve been there: you order a highly anticipated gadget, new clothes, or a last-minute gift, only to find out that your delivery is delayed. While many blame shipping companies or delivery drivers, the true culprit often lies deeper in the supply chain — at the heart of it all: forecasting.

Climate