News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

Unmasking Human Trafficking: New AI Research Reveals Hidden Recruitment Networks
News Release

BALTIMORE, MD, May 24, 2025 – Most anti-human trafficking efforts focus on breaking up sex sales; however, new research in the INFORMS journal Manufacturing & Service Operations Management is turning its attention to where trafficking truly begins – recruitment. Using machine learning to analyze millions of online ads, researchers at the University of Pennsylvania have uncovered patterns that link deceptive job offers to sex trafficking networks. By mapping the connections between recruitment and sales locations, the study reveals a hidden supply chain – one that can now be exposed and interrupted earlier in the trafficking process.

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New U.S. drug prices doubled amid a shift toward treating rare diseases
Media Coverage

Drugs being explicitly developed to treat rare diseases are getting more expensive.

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Human air traffic controllers keep flyers safe. Should AI have a role?
Media Coverage

Old technology is behind the recent ongoing delays and cancellations at Newark Liberty International Airport, but newer technology will be an important part of the solution.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

Media Contact

Jeff Cohen
Chief Strategy Officer
INFORMS
Catonsville, MD
[email protected]
443-757-3565

INFORMS in the News

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AI Stats News: Chatbots Lead To 80% Sales Decline, Satisfied Customers And Fewer Employees

AI Stats News: Chatbots Lead To 80% Sales Decline, Satisfied Customers And Fewer Employees

Forbes, September 25, 2019

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted among other findings, disagreements about the impact of chatbots: Do purchase rates go down when people find out they are interacting with a chatbot? Or do chatbots actually increase customer satisfaction and loyalty? And are chatbots already successful in replacing human workers?

How Can You Manage Negative Facebook Comments?

How Can You Manage Negative Facebook Comments?

Associations Now, September 24, 2019

Odds are that you’re going to be more likely to deal with haters than fans on a Facebook page, according to a recent study. But smart moderation tactics can help defuse issues before they get out of hand.

How ethics can ease our tech anxiety

How ethics can ease our tech anxiety

The Hill, September 24, 2019

The promise of artificial intelligence (AI) improving our lives is enormous. In less than a quarter of a century, the Internet has grown from niche curiosity to a modern necessity for much of the world. Interpersonal communication has never been easier and social media has profoundly changed how people interact. This same technology that allows for a more efficient and communicative modern life also puts public and personal information at risk and creates new anxieties among the public and policymakers. These heightened concerns should not be a hinderance to the furtherance of technology, but rather, they should serve as a catalyst for necessary reflection and planning. To fully realize the benefits of these technologies, organizational goals must align with defined ethical values and the public interest.

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INFORMS Magazines

OR/MS Today is the INFORMS member magazine that shares the latest research and best practices in operations research, analytics and the management sciences.

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Analytics magazine showcases articles and research reports based on big data, AI, machine learning, data analytics and other new-age technologies.

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