News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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An audio journey of how data and analytics save lives, save money and solve problems.

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Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

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7 Ways the Pandemic Has Changed How We Shop for Food

7 Ways the Pandemic Has Changed How We Shop for Food

The New York Times, September 8, 2020

When the coronavirus hit, even the most enthusiastic cooks had to adjust to a new, more complicated relationship with their kitchens. For the first time in a generation, Americans began spending more money at the supermarket than at places where someone else made the food. Grocers saw eight years of projected sales growth packed into one month. Shopping trends that were in their infancy were turbocharged.

'Mind-Bogglingly Complex': Here's What We Know About How COVID-19 Vaccine Will Be Distributed When It's Approved

'Mind-Bogglingly Complex': Here's What We Know About How COVID-19 Vaccine Will Be Distributed When It's Approved

USA Today, September 6, 2020

We don’t know when a COVID-19 vaccine will arrive, but we’re starting to know how it will be distributed. Interviews with logistics experts, immunization professionals and pharmaceutical distribution specialists, together with U.S. Centers for Disease Control and Prevention planning documents, give a clearer picture of how coronavirus vaccines will get from manufacturers into the arms of millions of Americans.

INFORMS Names 2020 Fellows: 12 members to be inducted in November for outstanding lifetime accomplishments and contributions in operations research...

INFORMS Names 2020 Fellows: 12 members to be inducted in November for outstanding lifetime accomplishments and contributions in operations research...

News Release, September 9, 2020

INFORMS, the largest international association of operations research (O.R.) and analytics professionals and students, has officially named 12 outstanding members as Fellows, one of the highest honors in the O.R. profession. The 2020 INFORMS Fellows will be inducted during the Virtual 2020 INFORMS Annual Meeting, November 7–13. INFORMS Fellows are honored for their outstanding lifetime accomplishments and contributions in operations research and analytics. 

Could Utah and the Rest of the Pac-12 Play the Upcoming Basketball Season in a Bubble?

Could Utah and the Rest of the Pac-12 Play the Upcoming Basketball Season in a Bubble?

The Salk Lake Tribune, September 5, 2020

The NBA, NHL and MLS have all shown this summer that sticking their respective athletes in a bubble environment can work. All three leagues have restarted their regular seasons in bubbles. Medical and testing protocols have been strict, not to mention uniform, which has led to positive COVID-19 tests being nonexistent. This has all come at great cost to the leagues, but what they’ve done has clearly been effective.

Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

National Cyber Security News Today, September 7, 2020

Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company’s social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction.

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