News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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An audio journey of how data and analytics save lives, save money and solve problems.

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Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

INFORMS in the News

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A Better Way to Fix Forced Labor

A Better Way to Fix Forced Labor

Barrons, September 8, 2022

In the wake of a new U.N. report, activists are calling for strict enforcement policies banning imports from China’s Xinjiang Uyghur autonomous region. But beneath the political rhetoric, these measures are failing to do what they are ultimately intended for, which is to improve workers’ conditions. 

Campus experts debunk monkeypox virus misconceptions

Campus experts debunk monkeypox virus misconceptions

Technician Online, September 7, 2022

As with COVID-19, misinformation and misconceptions surrounding monkeypox have become common. Technician has reached out to NC State experts to siphon through some of these misconceptions and provide a clearer picture of what is actually going on with the virus.

Inflation Of Online Ratings Can Be Beneficial And Detrimental

Inflation Of Online Ratings Can Be Beneficial And Detrimental

Tech Codex, September 7, 2022

Many adults consult online ratings and reviews before they make a purchase. However, how ratings affect sales is a challenging topic as evidenced from controversy surrounding Rotten Tomato scores or sellers trying to manipulate ratings on various platforms. A new study investigates how rating inflation affected a digital platform as well as the choices users made. The study found that inflation can have benefits and detriments: While sales rose, users’ trials declined, and sales were concentrated among popular sellers. Rating inflating is when platforms change their strategy to increase average ratings. So, users see higher ratings for all restaurants.

Swipe Left or Swipe Right? New Algorithm Increases Successful Dating Site Matches by More Than 25%

Swipe Left or Swipe Right? New Algorithm Increases Successful Dating Site Matches by More Than 25%

News Release, September 8, 2022

BALTIMORE, MD, September 8, 2022 – Online dating is one of the top ways people meet in 2022. That said, matchmaking – online or offline – is never a perfect process. New research published in the INFORMS journal Manufacturing & Service Operations Management showcases a new algorithm to increase dating site matches by analyzing individual user preferences and whether the user currently has a lot of matches.

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